Your Experience, At a Glance.
Understand how your brand is performing across every customer touchpoint.
Overall Experience Score
84.7 /100
+0.5 pts vs October
Evaluations Completed
33
Verified evaluations in this period
Locations Evaluated
6
Across your selected locations
Critical Issues
2
Requires your attention
Performance Over Time
Weighted experience score · verified evaluations
Performance by Pillar
Your evaluation framework, in focus.
Store Appearance15%84.8%
Customer Experience30%85.2%
Sales Performance25%84.8%
Brand Standards10%85.2%
Operational Compliance20%83.3%
Branch Performance
A closer look at every location.
| Branch | City | Overall Score | Previous Score | Change | Critical Issues | Last Evaluation | |
|---|---|---|---|---|---|---|---|
| Arkan Plaza | Sheikh Zayed | 86.5% | 86.5% | +0.0 | — | 2026-11-14 | |
| Cairo Festival City | New Cairo | 84.0% | 84.0% | +0.0 | — | 2026-11-01 | |
| City Centre Almaza | Heliopolis | 80.8% | 80.2% | +0.7 | 1 flagged | 2026-11-03 | |
| Downtown Katameya | New Cairo | 83.5% | 83.5% | +0.0 | — | 2026-11-15 | |
| Mall of Arabia | 6th of October | 88.5% | 88.5% | +0.0 | — | 2026-11-02 | |
| The Waterway | New Cairo | 84.8% | 84.0% | +0.8 | 1 flagged | 2026-11-13 |
Strengths & Opportunities
Rules-based insightsCustomer Experience leads your performance
85.2% average across 33 verified evaluations.
Focus on Operational Compliance
83.3% average. Review the underlying observations before assigning an action.
Critical Alerts
2 issuesCity Centre Almaza
Operational compliance · critical rating 1
2026-10-09 · View evaluation
The Waterway
Operational compliance · critical rating 1
2026-10-01 · View evaluation